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Privacy Policy and Cookie Policy

Welcome to LensSeller.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy and Cookie Policy outlines how we collect, use, and safeguard your information when you visit our e-commerce website selling medical and contact lenses, lens solutions, eyewear, eye drops, and glasses frames from high-quality brands across the UAE.

Information We Collect

Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.

Non-Personal Information: We also collect non-personal information such as your browser type, device type, IP address, and browsing behavior on our website. This information helps us understand how our website is used and improve our services.

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can control the use of cookies through your browser settings.

How We Use Your Information

Order Processing: Your personal information is used to process and fulfill your orders, including shipping products, processing payments, and providing customer support.

Communication: We use your contact information to send you updates about your order, respond to inquiries, and communicate important information about your account or our services.

Marketing: With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You can opt-out of receiving marketing communications at any time.

Improvement of Services: Non-personal information is used to analyze website performance, understand customer preferences, and improve our products and services.

Security: We use your information to detect and prevent fraud, unauthorized access, and other security issues.

How We Protect Your Information

We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. Despite our efforts, no website or internet transmission is completely secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can update your account information through your account settings or contact us directly for assistance. You also have the right to withdraw your consent to our use of your personal information at any time.

Cookie Policy

What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, track your usage, and provide a better user experience.

EU Cookie Consent

To use this website we are using Cookies and collecting some Data. To be compliant with the EU GDPR we give you to choose if you allow us to use certain Cookies and to collect some Data.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve the site's performance.
  • Functionality Cookies: These cookies remember your preferences and choices, such as your language or region, to provide a more personalized experience.
  • Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior.

Managing Cookies: You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality and performance of our website.

Changes to This Policy

We may update this Privacy Policy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the update.

Contact Us

If you have any questions or concerns about this Privacy Policy and Cookie Policy or our privacy practices, please contact us at:

www.lensseller.com 
Kingston Tower Ajman Rashidiya 3 Ajman United Arab Emirates 
+971 543071951 
sales@lensseller.com

Thank you for trusting LensSeller.com with your eye care needs. We are committed to protecting your privacy and providing you with a safe and secure online shopping experience.

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